This week I had one of those very irritating conversations with someone where I wanted to scream out loud ‘slow down, go back to basics, you’ve lost me’. It was a really technical subject and I’d sought out someone who I thought could help me understand more, and I was paying for the privilege. Does this sound familiar. It’s a horrible feeling isn’t it when you are taking to someone about a subject you don’t understand and you are lost in the first 5 minutes.
It makes you feel like this….
stupid | bored | cross
When you need to bring in special expertise for a job of any kind, there there are several things you need them to do:
- Explain what needs to be done in terms you can understand
- Tell you how long the job will take
- How much it will cost
- When the job will be completed
It really isn’t rocket science but it hardly ever happens this way.
Half the battle when you need to bring someone in to do a job, is that you don’t know anyone you trust. We all need a room in our house decorating, we just don’t have a fair idea of cost or anyone we trust with our house keys.
Your web site is a precious commodity, its your brand, it represents the personality of your business. You need to place a value on that and get the right person in for the job.
If I had to chose a web developer to work with, this is my list of requirements:
- Great communication – it’s really important to get a dialogue going with someone you are going to work with, if they aren’t interesting in talking to me about my project, then I wouldn’t be giving them my business.
- I would want to meet them – you can tell a lot about someone when you meet them, you find out a little bit about who they are and if they are someone you can relate to.
- A sense of humour would be preferable – no discussion on this one, people who take themselves too seriously think they are better than you, and it’s not a great way to start a business relationship.
Knowledge should not equal power.
Knowledge is for sharing, teaching and empowering.
I admire the values of honesty and integrity above all others, because everything else stems from there. I have an immense pride in the work I do. The clients I enjoy working with the most are the ones where I have a great communication channel, they value what I can bring to their business, and we understand each other.